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GlobalTradeData

Services & Support

Explore GlobalTradeData service options, coverage confirmation, onboarding, training, research support and ongoing customer guidance.

GlobalTradeData services extend beyond account access. We connect product, data and professional support in one delivery path, from requirement clarification and coverage confirmation to onboarding and continued guidance.

Service options by business stage

Different service configurations cover different data ranges, usage periods and product capabilities. The most suitable scope should be confirmed against the team's actual markets and working scenario.

VIP · 1 year

For teams beginning to use trade data.

  • Customs-data search
  • Company search and company profiles
  • Global tracking and search capabilities

Platinum VIP · 2 years

For growing teams that need broader data-resource coverage.

  • Includes VIP capabilities
  • Access to selected large proprietary databases
  • Expanded data resources

Diamond VIP · 3 years

For teams that need deeper market analysis and business collaboration.

  • Includes Platinum VIP capabilities
  • Selected proprietary modules, including GTS
  • Logistics-data capabilities, including GLD

Premium VIP · 5 years

For organisations that need long-term, multi-dimensional data capability.

  • Trade Data Product Suite capabilities
  • Chinese and English systems
  • Selected company, market and credit-research modules

Service delivery path

1. Clarify the business question

Discuss the industry, product, target market, customer type and current research or customer-development process.

2. Confirm data coverage

Review relevant countries, source types, fields, historical depth and update frequency with a matched sample.

3. Match product and access

Select the data products, service period and configuration that fit the actual workflow instead of purchasing unnecessary scope.

4. Onboard and train the team

Provide account setup, system guidance, search methods and practical examples connected to the customer's own products and markets.

5. Support research and questions

Help users understand fields, refine queries and interpret results within the limits of the selected source.

6. Review and improve

Continue to refine saved markets, company criteria and working methods as business questions change.

Who the service is for

Services can support import and export companies, manufacturers and brands, cross-border e-commerce teams, logistics and freight-forwarding providers, financial institutions, industry researchers and trade-service organisations. The specific data and support scope should be confirmed for each customer.

¿Tiene alguna pregunta sobre GlobalTradeData?

Díganos el producto, la empresa, el mercado o el objetivo de investigación en el que está trabajando. Nuestro equipo confirmará la cobertura de datos relevantes y la ruta del servicio.

Contactar con GlobalTradeData